Digital Product

Designing the most scalable learning platform for Cisco partners.

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Introduction

Accelerate Cisco partnership worldwide.

With over 60,000 partners worldwide, Cisco recognized the necessity for a fresh approach to engage their partner community and effectively disseminate its extensive repository of information and how-to guides. Thus, the Cisco Partners Journey platform was conceived and developed—a unified online hub where partners can access a curated collection of exclusive guides covering essential tools, services, programs, and portfolio offerings, aiming to empower partners in addressing their most pressing business challenges effectively.

Process

Learning management meets AI-ready personalizations.

With Cisco's vast content library, the primary strategy revolves around seamless content organization and personalized delivery. We established a flexible content taxonomy and repository, consolidated within a single, easily manageable cloud-based database. Content was curated into journeys and modules targeting specific business challenges. Gamification elements such as progress completion were integrated, enabling partner admins to monitor team engagement effectively. Additionally, we developed an intuitive content management system (CMS) equipped with robust analytics, AI-powered custom insights, and recommendations that will scale as the business needs continue to grow.

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Results

Robust platform designed to scale.

The focus of the platform, first and foremost is engagement. Content is king and an intuitive, custom admin interface was built leveraging Retool, over the cloud for scalability and flexibility. The primary focus of the platform is engagement. Content remains paramount, supported by an intuitive, custom admin interface built on Retool, hosted in the cloud for scalability and flexibility. The entire platform was built focusing on these key features:

Intuitive User Interface:
A seamless, engaging experience encouraging partner interaction.

Comprehensive Learning Modules:
List of relevant, timely business topics crucial for partner development.

Searchability & discoverability:
Enhance relevant searching and browsing of content through a scalable content taxonomy.

AI-Driven Personalization:
Custom insights and recommendations powered by Google Vertex AI.

As we continue our collaboration with the Cisco team, our goal is to advance the platform by harnessing the latest technologies including AI. This underscores our commitment to digital innovation, which strengthens business relationships, drives growth, and, most importantly, delivers tangible value for their expanding global partner network.

3k

Average user registrations per month

4 mins+

Average time spent on site

90%

Module completion rate

Product research

Product strategy

UX/UI design

Mobile & web development

Content management system (CMS) design & development

WHAT OUR CLIENTS SAY
Jeanie Buss
Owner, WOW! Women of Wrestling
"The1stmovement transformed our brand and built a digital ecosystem that is truly in tune with our enthusiastic fan base and their love of strong, confident female athletes."
Ido Glazer
Global Sales Lead, Cisco
"Your design sprint was eye-opening to say the least. I am amazed the impact you have made in just a few days with our key stakeholders"
Dr. Rohit Varma
Dean, Keck School of Medicine of USC
"You deserve all the credit bringing our vision to life. The beautiful job that you have done with our school platform is exactly what we had envisioned."
Alex Rosen
Sr. Marketing Manager, Cisco
"The1stMovement has been a trusted partner for years. As our projects and digital needs evolved, so have their invaluable insight and strategic approach to development."
Wido Schaefer
Chairman, Travelstore
"The1stMovement was the driving force within our collaboration. The creative digital strategy resulting from this process is precisely the advanced thinking we were seeking to take us to the next level in our business."
Matt Hoffberg
Chief Product Officer, Correlation One
"They are master facilitators in design thinking. They were quickly able to tap the creative intelligence of a highly cross-functional team to produce a compelling product vision, foundational direction, and product principles that continue to guide the team’s work"
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